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All courses
Course
Intermediate
Build one automation, start to finish
Eight hands-on lessons that build one real automation from nothing to live: a website enquiry that gets an instant reply and lands in a follow-up list, wired up in Zapier while you follow along. No developer, no theory, just the steps.
- Who it's for
- Business owners ready to build their first real automation, not just read about it
- By the end
- Finish with one working automation live in your own business: a website enquiry that texts or emails the person back and adds them to a follow-up list, on its own, every time
Last updated 18 July 2026
The lessons
What you'll work through.
- What you're building, and why this oneThe one automation this whole course builds: a website enquiry that gets an instant reply and lands in a follow-up list. Here's what it does and why it's the right first build.
- Setting up your account, and the two things you're connectingCreate your free Zapier account and get the two apps ready: the form that catches the enquiry and the tools that reply and record it. Ten minutes, no card needed.
- Building the trigger: catching the enquiry the moment it landsThe first half of every automation is the trigger, the thing that starts it off. Build yours now: a new Zap that wakes up the second someone fills in your form.
- Building the first action: the instant replyAdd the first action to your Zap: an email that goes out the second someone enquires, in your own words, with their details dropped in automatically.
- Adding a second action, and a filterLog every enquiry to a follow-up list automatically, and add a filter so only the enquiries worth chasing make it onto the list.
- Testing it for realEvery step passed on its own. Now turn the whole thing on and run one real enquiry through it, start to finish, exactly as a customer would.
- Common mistakes, and how to fix themThe handful of things that catch nearly everyone building their first automation, and the quick, specific fix for each one.
- What to build nextYou have one real automation live. Here's how to make sure it stays trusted, and where to point the same pattern next.
When you're done
Take the work with you.
Finish the course and put it straight into practice: grab the free resource, then bring the task you hate most to a masterclass and build it with us.
The masterclass
Half a day at Heron House in Manchester, laptops open. You leave with a working automation for your own business. Tickets are normally £20. This one's free, a limited-time offer to launch the series.
Reserve your seatThu 13 August · 10:00–15:00 · Heron House · 50 seats